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Silver Oak Casino Review - First Impression
Silver Oak launched in 2009, the site is powered by battle-proven Realtime Gaming software. Silver Oak accepts players from all over the world, including Australia – although Aussies should be prepared to deal in USD instead of AUD.
Just like other VCG sites, Silver Oak is very slow at processing cash-out requests, which has taken a heavy toll on the casino's reputation. There are many verified player testimonies reporting delayed Silver Oak withdrawals; however, it should be noted that all of those players eventually received their money. For this reason, it would be a stretch to call Silver Oak a rogue casino – we believe it's an honest site, although its banking department is unprofessional.
Software Platform and Favourite Games
Silver Oak Casino supports Instant Play (referred to as Webplay here), which means you can access most games via any web browser that supports HTML5. You can also use an older browser equipped with an Adobe Flash plugin. However, we recommend downloading the casino client as it allows you to play all the available pokies with slightly enhanced visuals and faster loading times.
Silver Oak is best known for offering 100+ amazing pokies, and around two-thirds of them feature progressive jackpots. Whether you go for a game with a jackpot or a standard video slot, you can expect modern gameplay with wilds, scatter symbols, bonus rounds, and free spins. The titles offer plenty of variety in visual style and tone – from sexy and mysterious (Stardust, Eternal Love, Mermaid Queen) to cute and funny (Kung Fu Rooster, Hen House, Purrfect Pets). Note that the site does not feature any branded slots as RTG does not have any licensing deals with companies that operate in the music or movie industry.
Silver Oak offers an excellent lineup of classic casino games with a low house edge. If you enjoy playing cards, you can try baccarat, blackjack, rummy tri-card poker, craps, roulette (both European and American), or video poker. If you're a calculating, profit-seeking player, you can give the following games a try:
- Aces and Eights (video poker) 0.22% house advantage
- All American (video poker)0.40% house advantage
- Blackjack (6-deck blackjack)0.54% house advantage
- Perfect Pairs (6-deck blackjack)0.54 house advantage
- Pontoon (2-deck blackjack)0.65 house advantage
Play These Silver Oak Casino Pokies For Free
Silver Oak Mobile Casino
The mobile version of Silver Oak Casino's software is browser-based, which makes it compatible with all kinds of mobile devices and operating systems, including iOS (iPhone and iPad), Android, Windows Mobile, and Blackberry OS. Unfortunately, not every RTG game is mobile-friendly, so they can't all be played on the go. In total, you get 80+ slots, three basic table games, and a few video poker variants and specialty games.
Dragon realm slot machine. On a brighter note, all the games load fast even on a 3G connection and perform well on small-screen devices as long as you play in landscape mode. You don't even need to worry about getting disconnected mid-spin – the casino generates each game's outcome as soon as you place your bet and click the spin button.
Big Progressive Jackpots
Silver Oak Casino gives you access to dozens of jackpot pokies. The local progressive jackpots that can be hunted down on this site are worth over $380,000 in total. The top three jackpot games as of October 2018 are:
- Rudolph's Revenge$77,000+
- Sevens Anf Stripes$53,000+
- Lion's Lair$43,000+
Other Bonuses & Promotions
As a Silver Oak Casino customer, you have access to the following promotions:
- Minimum 30% cashback on all deposits over $1,000 You can receive 50% cashback if you deposit $10,000+
- MonthlyMonthly $10,000 draws for customers who made at least three deposits throughout the relevant calendar month
- Bankroll ProtecionA bankroll protection program that credits your account with 10% of your losses from the previous week on a weekly basis
- Blackjack BonusA blackjack bonus that gives you an extra 21% on your standard deposit bonus
- WeeklySpecial weekly bonuses (usually a 200%+ deposit bonus + up to 50 free spins)
Customer Service and Support
Silver Oak Casino's customer service is surprisingly responsive given the conduct of its banking department, so we recommend contacting them right away if you have any problems with your deposit or cash-out request. You can reach out to the staff via the following channels:
- Email (general questions): help@silveroakcasino.com
- Email (banking): cashier@silveroakcasino.com
- Telephone: 1-888-402-2063
- On-site: Live Chat (available 24/7)
The casino's website also features a short FAQ section, but this is only helpful if you're looking for the most basic information on the welcome bonus, deposits, payouts, or restricted countries.
Deposit and Withdrawal Methods
As an Aussie, you can deposit to Silver Oak Casino using a Visa/MasterCard credit card or Neteller. Cash transfer is also an option as long as you contact the casino in advance. Famous slot machines. Most payments are credited to your account within less than 20 minutes, but in some cases, this process may take up to 24 hours.
When it comes to cashing out, supported methods include wire transfer, check by courier, Neteller, and cash transfer. The casino states that most withdrawals are handled within ten business days, but unfortunately, this isn't always the case. Many players have reported being forced to wait over a month before the money was even sent, but as noted before, all affected customers were eventually paid.
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Silver Oak Casino imposes relatively low deposit limits. For example, if you deposit via Visa, you each transaction can be worth up to $1,000, which means that you need to make ten payments to claim the full $10,000 welcome bonus. Cashing out can be a real test of patience if you're a high roller – you can only withdraw up to $2,500 a week. If you make a $10,000 deposit and manage to double it, in the worst case scenario, you're looking at a one-month delay, plus eight weeks of wire transfers.
